Can a Quality Work Environment Yield Better Care?

I think my grandparents’ nursing home staff must have had my number on speed-dial: “Mr. Meade set off the alarm on the door today–again.” “Mrs. Meade keeps eating food off of Mr. Meade’s tray.” “Mr. Meade pulled Mrs. Meade’s P.E.G. tube out.” “Mr. and Mrs. Meade are asking for a ‘street car’ so they can…
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